Download Ebook Salesforce.com For Dummies
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Salesforce.com For Dummies
Download Ebook Salesforce.com For Dummies
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From the Back Cover
Customize Salesforce for all your business needs See how Salesforce helps manage accounts, market products, and improve service Got something to sell? Work for somebody who does? You need salesforce.com, and this book tells you how to use it. Whether you're a salesperson, channel manager, marketing mogul, customer service rep, or executive, you'll find secrets here for making your job easier, your day more productive, and your business more successful with Salesforce. Discover how to Set up and personalize your system Manage relationships with partner companies Execute marketing campaigns Analyze data with reports Improve customer service Calculate sales forecasts
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About the Author
Tom Wong is Senior Director, Customer Marketing Programs at salesforce.com and a leading authority on CRM applications. Liz Kao is a Certified salesforce.com Consultant.
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Product details
Series: For Dummies
Paperback: 432 pages
Publisher: For Dummies; 2 edition (December 11, 2006)
Language: English
ISBN-10: 9780470048931
ISBN-13: 978-0470048931
ASIN: 047004893X
Product Dimensions:
7.3 x 1 x 9.2 inches
Shipping Weight: 1.3 pounds (View shipping rates and policies)
Average Customer Review:
2.6 out of 5 stars
3 customer reviews
Amazon Best Sellers Rank:
#815,219 in Books (See Top 100 in Books)
Good overview but lacking in detailed usage instructions. Need to have step by step walk throughs because the online help feature is very confusing. Also needs to reference more clearly what version of Salesforce and modules are needed for certain scenarios.
If you're considering this title in the Kindle edition - think twice. There are numerous screenshots which are simply too small to read. Text can be enlarged on the Kindle, but images cannot. Stick with the paper edition.
I couldn't help noticing that there are 3 Five Star raving reviews of this book posted on the same day from Feb 6 2005 (Strange considering there are only 6 in total). I'm sorry but that is too coincidental making them suspect and of no use to someone like me who just wants an honest opinion from an objective reader.
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